We are expanding CareChain to better serve patients in the province of Quebec, in particular the regions of Montreal, Quebec City, Laval and Gatineau.

To offer treatment services using CareChain, occupational therapists must satisfy the following requirements:

• Licensed to practice acupuncture in the province of Quebec.
• Work out of a clinic that satisfies the high standards of CareChain.
• No history of disciplinary action by your regulatory association.

CareChain is a turnkey practice management solution.

With CareChain, you will be able to complete documentation using the platform’s smart charting and workflow management features and exchange relevant patient information with other health care providers (through CareChain’s automated referrals and consult notes). CareChain’s features are designed to save you time and money running your clinical practice so that you can focus on patient care – features include:

+ Bilingual (En/Fr) user dashboards (provider/patient)
+ Online appointment booking
+ Custom branding
+ Multi-clinic schedules
+ Email/SMS notifications
+ Intake and follow-up questionnaires
+ Smart charting and workflow management
+ Patient care plans
+ Automated referrals and consult notes (electronic and fax)
+ Two-factor authentication
+ Virtual practice groups
+ Integrated virtual care
+ Payment processing
+ Appointment scheduling support*
+ Tier 1 technical support (provider/patient)
and much more!

*Users maintain appointment availabilities in CareChain, and we will coordinate patient appointment scheduling (including cancellations and rescheduling) with respect to your availability.

Access to CareChain is free with registration!

CareChain is supported by applying a service fee on each completed health care service using CareChain. CareChain fees vary by service and are calculated as a percentage of the fee paid by the patient (or another payor).

Specific information about CareChain fees is available through your account. You may determine which health care services, if any, are provided using CareChain. You will be informed of CareChain fees before deciding to offer a health care service.

As an independent health care provider using CareChain, you determine which health care services are provided using CareChain, the locations from which such health care services are provided, and when and for how long such health care services are offered through CareChain. You have complete discretion to engage in activities or other business or employment endeavors.

Occupational therapists will receive patient appointment bookings through CareChain.

Only physiotherapists offering specialty assessment and triage services using CareChain’s NEURO-MSK AI SUPPORT MODULE will be permitted to refer patients to specialists when indicated.

CareChain supports two types of custodians of patient records: health care providers and partners (e.g., healthcare institutions) .

As a health care provider, you remain the custodian of patient records connected to any health care services provided using CareChain, unless you are providing health care services from a practice location operated by a health care partner. In such cases, the health care partner will be the custodian of patient records connected to the health care services.

Please submit the registration form. A CareChain representative will be in contact with you with next steps.

Please contact us.

Occupational therapists (also known as OTs) are healthcare professionals who specialize in assisting people to overcome barriers that prevent them from fully participating in daily activities. They focus on the management, adaptation, and prevention of injuries and health conditions that can impact functioning. Occupational therapists work in healthcare and community settings, including hospitals, clinics, rehabilitation centers, and nursing homes. They develop customized treatment plans to restore functional abilities and enhance physical, psychological, and social well-being.

In Canada, occupational therapists must have completed a Master’s degree in Occupational Therapy (MScOT) from an accredited university and a minimum of 1,000 hours of supervised fieldwork. With the exception of Quebec, all provinces mandate successful completion of the National Occupational Therapy Certification Exam (NOTCE) administered by the Canadian Association of Occupational Therapists (CAOT) before starting professional practice. To legally practice, occupational therapists must be registered with their respective provincial regulatory organization. This registration process ensures that occupational therapists meet specific criteria and adhere to a strict code of ethics and practice guidelines set by the CAOT.

Occupational therapists can treat and manage a diverse range of conditions, including but not limited to: musculoskeletal pain (e.g., back, neck, shoulder, knee, or hip pain), neurological conditions (e.g. stroke, brain injury, Alzheimer’s disease), mental health conditions (e.g. anxiety, depression), and developmental disabilities (e.g. Down’s syndrome, cerebral palsy).

You should consider seeing an occupational therapist if you are experiencing physical pain, discomfort, or any disability that impairs your ability to perform your daily activities. These activities may encompass tasks such as self-care (e.g., getting dressed, bathing) household chores, job tasks, school work, and leisure activities. Although a doctor’s referral is not always necessary to see an occupational therapist, it’s important to seek prompt evaluation from a physician and/or physiotherapist if you experience new physical pain. Whether you are managing a chronic health condition, recovering from an injury, or adapting to disability, scheduling an appointment with an occupational therapist can help you improve your quality of life.

During your first appointment with an occupational therapist, they will conduct a comprehensive assessment of your challenges and goals. Your occupational therapist will ask you a series of questions to understand the nature of your limitations and review your medical history. Depending on your condition, a physical evaluation may be necessary to assess your strength, range of motion, motor skills and other factors. Using this information, your occupational therapist will set goals with you and develop a customized treatment plan that addresses your needs. This may include recommendations for exercises, movement techniques, and assistive devices. Additionally, they will provide resources, education, and strategies to support you in improving your overall functional ability.